Privacy Policy

We collect the following types of information when you interact with our site:​​

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a. Personal Information

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When you create an account, place an order or contact us, we may collect :

- Full name

- Email address

- Phone number

- Billing and shipping addresses

- Payment information (processed securely by third-party providers)

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b. Non-Personal Information

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Automatically collected via cookies or analytics tools

​- Browser type and version

- IP address

- Operating system

- Pages visited and time spent

- Referring websites​​​

We use the collected data to:

- Process and fulfil orders

- Manage your account and customer service inquiries

- Personalize your shopping experience

- Improve our website and services

- Send order confirmation, updates and promotional emails (you can opt-out anytime)

We do not sell your personal information. We may share it with:

- Payment processors

- Shipping providers

- Marketing and analytics partners (e.g. Google Analytics, Meta Ads)

- Authorities when required by law or to protect our rights

We use cookies to:

- Maintain our sessions

- Remember your preferences

- Analyze site traffic and usage

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You can control or disable cookies in your browser settings, but this may affect website functionality

We retain personal information as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes and enforce agreements.

We use industry-standard security measures (SSL encryption, secure servers, etc.) to protect your information. However, no online platform is 100% secure.

Depending on your location, you may have the right to:

• Access or correct your personal data

• Request deletion of your data

• Withdraw consent for marketing communications

• File a complaint with a data protection authority

To exercise your rights, please contact us

Our site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website

If you have questions about this Privacy Policy, please contact us at kaisacrafts@hotmail.com