Terms & Conditions

A legal disclaimer

Welcome to Kaisa Crafts. These Terms and Conditions govern your access to and use of our website located at www.kaisacrafts.com and any purchases you make from us.

By accessing the Site or making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Use of the Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You may not:

Use the site in any way that violates applicable laws
Attempt to gain unauthorized access to any part of the site
Interfere with or disrupt the site’s functionality or security

2. Account Registration

To access certain features or place orders, you may need to create an account. You agree to:

Provide accurate and complete information
Keep your login credentials confidential
Be responsible for any activity under your account

We reserve the right to suspend or terminate your account at our discretion.

3. Product Information and Pricing

We strive to provide accurate product descriptions and pricing. However, we do not guarantee that all content is error-free. In case of pricing or description errors:

We reserve the right to correct any errors
We may cancel or refuse orders due to inaccuracies

Prices are subject to change without notice.

4. Orders and Payments

When you place an order:

You agree to provide valid payment information
You authorize us to charge your payment method
We reserve the right to cancel or refuse any order for any reason

All transactions are subject to availability and verification.

5. Shipping and Delivery

We aim to deliver your order promptly. However:

Shipping times are estimates and not guaranteed
We are not responsible for delays caused by carriers or customs
Risk of loss passes to you upon delivery

6. Returns and Refunds

Please refer to our Refund policy for details on returning items and receiving refunds.

7. Intellectual Property

All content on the Site—including text, images, logos, and software—is owned by or licensed to Kaisa Crafts and is protected by copyright and trademark laws. You may not use, reproduce, or distribute our content without permission.

8. Disclaimer of Warranties

Our website and products are provided “as is” and “as available.”
We make no warranties, express or implied, regarding:

The accuracy of product descriptions or site content
That the site will be secure, error-free, or uninterrupted
That products will meet your expectations

9. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any:

Indirect, incidental, or consequential damages
Losses related to the use of the Site or products purchased

Our total liability is limited to the amount paid by you for the product(s).

10. Governing Law

These Terms are governed by the laws of United Kingdom, without regard to conflict of law principles. Any disputes will be resolved in the courts of United Kingdom.

11. Changes to These Terms

We may update these Terms at any time. When we do, we’ll update the website. Your continued use of the Site constitutes your acceptance of any updates.

12. Contact Us

If you have any questions about these Terms, please contact us at: kaisacrafts@hotmail.com